All sales are final. No refund. Exchange only within 7 days for unopened compatible toners only. Items that are opened, or damaged, or are without receipt are not subject to exchange. Our compatible toner cartridges warranty does not apple to cartridges which are simple empty as a result of normal use, abnormal use, misused, neglect, accident or over 70% used..
Opened OEM (manufacturer original) products DO NOT QUALIFY for return or exchange as these are special order item(s) and are not re-saleable once opened.
Absolute Toner does not accept returns of opened OEM products, regardless of usage, and due to the nature of OEM products we are unable to provide refund or replacement of special-order items or opened OEM products (even if ordered by mistake).
Defective OEM products follow the warranty policies of the manufacturer, and you may need to contact the manufacturer directly for any warranty issues.
Please take note that OEM warranty does not cover damage caused during installation.
PPE & Personal Safety Products
Due to the unique nature of matters of public safety, several types of goods are excluded from our return policy due to hygiene reasons, including but not limited to; sanitizers, dispensers, masks, face masks, eye ware, shields, gloves, bottles and any other items related to personal protection equipment (PPE). These items and all similar product(s), are final sale and will not be accepted for return or refund.
Points awarded are only redeemable towards compatible toner and ink cartridges.
Hand sanitizers and dispenser are not eligible for refund under any circumstances.
